Privacy Policy for Flat Clearance Mortlake
At Flat Clearance Mortlake, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
- Contact Details: Such as your name, email address, phone number, and physical address.
- Payment Information: Details necessary to process payments.
- Identification Documents: Copies of documents like ID or driver's license when required for service verification.
Non-Personal Information
- Usage Data: Information about how you use our website and services.
- Technical Data: IP address, browser type, device information, and other technical details.
How We Use Your Information
Your information is used to enhance your experience and provide efficient services.
- To Provide Services: We use your information to process orders, schedule appointments, and manage your requests effectively.
- To Improve Our Services: Analyzing usage data helps us understand your needs and improve our offerings.
- To Communicate with You: Sending updates, notifications, and relevant information related to our services.
Sharing Your Information
We value your trust and do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third parties who assist us in operating our business, conducting our operations, or servicing you.
Data Security
Protecting your personal information is paramount. We implement a variety of security measures to maintain the safety of your data, including encryption, secure servers, and regular security assessments to prevent unauthorized access, disclosure, alteration, or destruction of your information.
Your Rights
You have certain rights regarding your personal information. These include:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain conditions.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our site, enabling us to improve functionality and customize content to better serve your needs.
Third-Party Links
Occasionally, we may include links to third-party websites. These sites have their own privacy policies, and we do not accept responsibility or liability for their respective privacy practices.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate measures to ensure that your data remains protected and compliant with relevant data protection laws.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Compliance with Laws
We comply with applicable data protection laws and regulations, ensuring that your personal information is handled in accordance with legal requirements and industry standards.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and ensuring compliance with privacy laws. The DPO can be contacted for any privacy-related concerns or inquiries.
Your Consent
By using our services, you consent to the terms outlined in this Privacy Policy and agree to the collection and use of your information as described herein.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contract: The processing is necessary for a contract we have with you.
- Legal Obligation: We are required to process your data to comply with the law.
- Legitimate Interests: We have a legitimate interest in processing your data to improve our services.
Automated Decision Making and Profiling
We do not engage in automated decision-making or profiling that could significantly affect you. If such processes are implemented in the future, we will ensure transparency and provide options to opt out.
Feedback and Inquiries
We welcome your feedback regarding our privacy practices. Please visit our website to submit any comments or inquiries about your personal data.